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Business Analyst

Nets Group Technology department is implementing a new function to bridge business and technology and is in the process of introducing cutting edge business analysis methods. We are seeking dedicated Business Analysts to strengthen our team within the Technology and Operations space and meet our ambitious vision for Nets.

Operations play an important role in creating trust in all customer interactions and do outmost to create superb customer experience by serving customers with dedication and commitment continuously improving efficiency by increasing productivity, standardise processes, and automate. Operation contribute and add end-to-end value to Nets value chain by improving customers on boarding, lowering loss, and delivering secure solutions together with easy and reliable support for Nets customers.

As a Business Analyst, you will interact closely with the Technology department as well as Operation on identifying, assessing and mitigating the Operation IT demands. You will work closely with Executive and Senior Management as well as perform deep dives analysis in cooperation with technology and business and process specialists. To succeed in this role you must be self-driven and thrive engaging and challenging at senior level. You will be part of an organization where business analysis is recognized to play a very important role in the future growth of the company.

Key reponsibilities and tasks

  • Facilitate Technology and business roadmaps
  • Drive business requirements within business domain and projects
  • Be trusted advisor on direction and execution of projects with business domain
  • Participate and facilitate in workshop defining requirements and direction of services
  • Be the Technology representative for one or more Business Domains
  • Drive requirements process to align business and technical requirements
  • Ensuring transparency in IT delivery and managing service improvements together with customers and delivery organisation
  • Based in Copenhagen reporting to the Head of Operations IT

Preferred background and qualifications

  • Relevant Master degree within Computer Science, Cand. Merc IT or similar
  • Preferably +2 years of experience in IT service management and business analysis
  • Deep understanding and knowledge of IT operations and information security
  • Fluent in both verbal and written English, proficiency in a Scandinavian language is an advantage

Preferred personal qualities

  • Excellent at stakeholder management and a good networker
  • Strong Interpersonal skills and ability to deal with all levels of management & staff
  • A proven track record in facilitating change and influencing senior management
  • Pragmatic and flexible in mind
  • Excellent communication skills, both verbally and visually
  • Result oriented
  • Very strong analytical skills
  • Team player who takes ownership

We can offer you

  • Competitive salary, pension and insurance schemes
  • Challenging tasks that contributes to both professional and personal growth and development
  • The opportunity to be part of a company recognized by growth, innovation and development
  • A thriving environment characterized by team play and informality
  • A variety of activities within sports, culture, and within the social arena
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