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IT-support/Mac Superhero

Are you a super-nice, service-minded tech whizz who loves to help people solve their IT problems?

Do you have a positive, can-do attitude, and feel totally at home in a Mac OS X environment?

If this sounds like you, we're looking for a helpful, organised person to be our next full-time IT-support/Mac superhero.

What you'll be doing:

You'll be assiting our IT manager with the smooth daily operation of our IT infrastructure. And you'll be the go-to-person for our 70+ team, assisting them with everything from replacing a broken mouse to participating in the evaluation and testing of new IT systems at our headquarters on Islands Brygge. Some of your main responsibilities will include:

  • Configuring new computers, phones, and other devices and equipment
  • Creating and maintaining users in our internal and cloud-based systems
  • Helping employees operate AV equipment in our meeting rooms
  • Introducing new employees to our IT systems
  • Creating detailed descriptions of our developing IT infrastructure
  • Support employees with acute technical issues, and trouble-shooting software issues, among others Microsoft Office and Adobe Creative Cloud software
  • General adhoc tasks

What we'd like to see on paper:

You have documented experience from a similar position, preferably supporting a Mac environment, and a relevant education.

What you can expect from us:

We're a Copenhagen-based strategic design company, who designs and produces digital products, services, and business ideas. We believe in empowering and delighting people through the work we undertake, in order to solve our client's business problems.

You will be working together with an international group of colleagues that currently numbers thirteen different nationalities, so language skills, particularly oral and written English are a must.

You will be joining a team of highly-skilled and motivated consultants, ranging from business developers, researchers and strategists, to visual designers, experience and service designers, concept creatives, copywriters and front-end designers, who enjoy being a part of a fast-paced, fun environment driven by our common values - determination, insight, curiosity and engagement.

If you'd like to be a part of a highly dynamic culture that puts its people at the centre of what we do, then we would love to hear from you.

How to apply:

We'd like to fill the position as soon as possible - and will interview candidates continuously - so please mail your letter of application and resume to Only email applications will be accepted. Remember to mark your email "IT-support/Mac Superhero".

If you have any questions about the position, please call our IT manager Benny Johansen on +45 4213 3413.

Visit to learn more about us.

Please do not apply through LinkedIn - only email applications will be accepted.

Closed for applications Gem job


Location Copenhagen

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