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CRM Business Relationship Consultant

Foss IT

Headquartered in Hilleroed, Denmark, FOSS is an international family-owned company providing analytical equipment that helps to improve production processes and product quality in food, agricultural and other industries.

Are you driven by process optimization, best practices, customer centricity and increased transparency? Then a job as CRM Business Relationship Consultant at FOSS may be just what you are looking for!

FOSS is currently in the process of determining the “Next Generation” CRM platform of the company and are looking for a strong CRM profile for the Business Applications team to ensure a successful execution, implementation and subsequent maintenance process.

The Business Applications team’s main focus is to develop and maintain value adding solutions to support FOSS business within the platforms SAP ERP & CRM, SharePoint and Sitecore. Today FOSS operates SAP ECC 6.0 supporting most of the business processes and SAP CRM 7.0 with Mobility using Syclo as platforms for mobile service engineers. However, FOSS is currently in the process of determining the “Next Generation” CRM and BI platforms within the company.  

The job

As a CRM Business Relationship Consultant you will play a key role in developing and improving the processes to be supported by the platform, determining the future platform itself, as well as in ensuring continuous development of the platform to support the business requirements.

You will be working closely with colleagues in IT as well as in Line of Business.

Primary tasks

  • Project Management of the “Next Generation” CRM project
  • Conduct analysis and develop specifications
  • Customization, design and implementation
  • Testing and documentation
  • Develop and implement change requests
  • Train and support process experts
  • Proactively advise business counterparts on best practise solutions


  • You have thorough CRM experience (+4 years), preferably from international organisations
  • You have a strong understanding of platforms like SAP, Sitecore, Salesforce and Microsoft Dynamics
  • Danish work permit is a requirement for this job
  • You are fluent in English both written and spoken. Knowledge of Scandinavian languages is an advantage

Personal skills

You work independently and structured, and you are able to ensure an efficient communication with users and stakeholders at all levels of the organisations. You are a team player with a proactive mind-set, and you want to contribute to a good working environment together with your colleagues and customers. You thrive on solving complex tasks and you have a positive and creative way of approaching challenges.

We offer

We offer a challenging job in an international and innovative company, that is a world leader in its field. You will work together with highly skilled colleagues in strong teams and cross-functional projects.

Primary work place is Hillerød, Denmark, however periodic travelling can be expected.


Send your application using the link below. Note that we only receive applications via the link. We conduct interviews on an ongoing basis. Therefore, we encourage you to apply as soon as possible.

If you want to know more about the position you are welcome to contact Business Applications Manager, FOSS IT, Charlotte Loland on +4527616498 or

All applications for vacant positions will be welcomed and considered on the relative merits of the applicant against the role profile for the position regardless of race, nationality, ethnic origin, gender, sexual orientation, marital status, disability, family status, age, or religion.


FOSS is the world’s leading producer of innovative analytical instruments that monitor and control food quality. We provide solutions that improve customers’ business by running a sustainable and profitable operation while helping deliver high quality products for consumers.

We live in a world with a fast growing population and to meet the growing demand for food, the global food production will have to increase by 60 per cent by 2050. The world’s population is becoming wealthier and the global middle class is growing, which create new food demands. This means the food producers need to find smarter ways to make the best use of our valuable resources and to eliminate food waste. At FOSS, we have the know-how to help companies address these global trends and turn them into opportunities – in a way where sustainability and good business go hand in hand.

The family-owned FOSS Company was founded in 1956. FOSS headquarters are based in Hillerød, Denmark and development and production takes place in Denmark and China. FOSS products are marketed and sold through a global network of sales subsidiaries in 30 countries. FOSS employs around 1,400 highly qualified employees worldwide.

Closed for applications Gem job


Location Hillerød

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