Solution Integration Engineer
As a Solution Integration Engineer, your role is to develop relationship and drive technical integration, validation and certification process with solution partners in Milestone´s open community, based on joint business opportunities and platform innovation. You will act as the contact person on inquiries for all technical and roadmap related activities in relation to our solution partners.
In this role, you will operate in the landscape of new technologies and systems to be integrated with our world class video management product portfolio. Furthermore, you act as the gatekeeper for validation of the combined solution made with our partners in the Milestone community.
As a successful Integration Engineer, you will be incremental in ensuring that a certification roadmap is made with the partners and converted into activities and executed in our lab. On successful release, then also building reference designs, documentation, tools and collaterals with our key partners for a strong and convincing articulation of solution value to the market.
Part of your role is to assist the partner with building documentation and test results for promotion of their solution/integration internally and externally to Milestone sales channel partners. This requires insights into Milestone as well as the partner’s product portfolio and customer needs, and a deeper understanding of how the solutions work, individually and together, and the value of the combination of these solutions from a user’s point of view.
The ideal candidate for the role of Integration Engineer has technical knowledge on network video as well as other system like access control, storage systems etc.
Responsibility and activity
- Proactively engage with our solution partners to drive technical integrations and certifications
- Prepare planned certifications and/or reference designs including all detailed technical information to ensure the understanding of the partner technology and how to execute the certification
- Execute the testing/certification in our lab or assist the partner in the certification process if made in the partner premises
- Key driver in writing and delivering technical documentation like white papers, instructional videos, benchmark results etc.
- Contribute to Marketing related activities like brochures, flyers, videos, web content, events etc.
- Participate in the prioritization process for all incoming integration requests from partners, Milestone Sales and other stakeholders
- Assist Milestone’s sales organization and channel partners with requests that involve recruitment of technology vendors or integrations that will enable them to win projects
- Contribute to solution finding on cases arriving from out technical support team
- Be the go-to-person for in-depth knowledge about the technology area and solutions you are responsible for
- Participate in tradeshows and/or partner visits approx. 15 days a year
Skills and experience
- Your educational background is probably technical within IT and/or engineering
- 5-10 years’ experience with one or more of the following industries: IT, telecommunications or security
- Experience within one or more of the following areas: IT development, presales/sales support or solution engineering
- Full proficiency in English (also in writing)
- Minimum five years of experience in a IT development and/or technical integration/support related role
- A solid technical understanding and experience within IT, network and network video
- Project management skills with the proven ability to meet challenging deadlines and balance multiple priorities
- Service minded and proven relationship building skills with a strong focus on providing superior customer service
The ideal candidate for the role is extremely organized, detail-oriented, well-articulated in both written and oral English and very comfortable working in a fast paced-environment liaising between multiple departments.
To match the rest of the team, you possess great interpersonal skills with the ability to build trust and deliver on promises.
What can Milestone offer for you?
Healthy work environment - company sponsored “All Inclusive” program with breakfast, lunch, afternoon snack, fruit and beverages, health insurance, massage and company bikes.
Social work environment – active Employee Club, driving events like cooking classes, tasting events, outdoor activities, cultural events, Friday bar and annual Christmas and summer parties.
Work life balance – flexible working hours and 5 extra vacation days.
A fun and invigorating place to work! Working at Milestone is not just a job – it’s a lifestyle!
For more information, please visit our web site: www.milestonesys.com.
If you want to become our new colleague
For more information, please contact Group Manager, Devices & Integrations, Henrik Sydbo Hansen at +45 50 84 29 34.
We look forward to receiving your application and CV in English to join this great team. Please note that it is a prerequisite that you already have a valid Danish work visa. Apply now and become part of the interviews that we conduct on an ongoing basis.