Implementation & Application Specialist in the Healthcare sector
To advise and support our software users worldwide
Provide expertise and support – nationally and internationally
Every day, Getinge’s products contribute to save lives and ensure excellent care. All across the world, our people make a huge difference for patients, health care professionals and societies – and we are very proud of that. As a key part of the success of Getinge, the Integrated Workflow Solutions (IWS) organization globally offers a range of best in class software-based solutions to customers.
As an Implementation & Application Specialist your main goal is to ensure that Getinge’s customers get their return of investments and at the same time comply to local and international standards via using the IWS software solutions in the best possible way. You will be a part of IWS’ global Implementation & Application Service team, consisting of 17 dedicated members who are all experts in one of the IWS software solutions (TEGRIS, INSIGHT and T-DOC). In this position, your main focus will be on INSIGHT solutions, but the other solutions will also become part of your skill set in time.
As the rest of the INSIGHT team, you will become an expert in INSIGHT’s many functions in order to help and advise the customers to solve their challenges and questions. You will do this by visiting the customers at the hospitals to supervise and train users in the systems and provide support, as well as you will be answering calls from customers in need of support.
Some of your responsibilities will include:
- Facilitating workshops for the end-user to help the hospital personnel uncover how the INSIGHT solution can support their workflow and processes
- System configurations in a client/server infrastructure
- Testing and documenting new releases
- Supervise new installations
In this role, you will be part of a team that solves challenges both nationally and internationally. Your tasks will vary depending on the customer, and it is therefore important that you take joy in exciting new challenges. This position is based in Getinge’s Aarhus office, but also offers up to 20 % of your time travelling nationally and internationally.
Knowledge of application software and health care solutions
We expect you to have a back ground within healthcare combined with a strong understanding of IT systems and solutions. Furthermore, you have an interest in building up customer relations. You probably come from a position as nurse, project manager, consultant or IT Supporter within the healthcare industry.
You are outgoing and empathic, and you understand the importance of delivering an extraordinary customer support. You have great communication skills, which give you the ability to talk to and support our many users globally. When things get hectic, you are able to keep calm, and you have the ability to immerse yourself in specific technicalities. Because our users are situated all over the world, it is important that you write and speak English on a very high professional level.
If you want to continue your career in an international, growing company with competent colleagues and great work conditions – then apply for the position right now!
The recruitment process is carried out by Compass Human Resources Group A/S. If you want to know more about the position, please contact Recruitment Specialist Alexander Kanto on telephone +45 70 20 12 75. Please submit your application and CV through the "Apply online" button below, preferably as Word files, as soon as possible. Please note that we will reply to the email address from which you send your CV.
Getinge is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences. The aim is to be the most desired medtech company in the world. Passion for Life is Getinge’s brand promise. The company is built on a genuine compassion for people’s health and well-being. Based on first-hand experience and close partnerships, Getinge provides innovative healthcare solutions that improve every-day life for people, today and tomorrow.
Integrated Workflow Solutions (IWS) provides three main offerings – INSIGHT, TEGRIS and T-DOC. These solutions are created to help the workflows in and around the operation theatres in hospitals in order to provide a safer hospital experience, clinical quality and an efficient workflow.