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Lead Solutions Architect, Microsoft Dynamics 365

Can you continuously set the direction for building our new worldwide ERP platform and ensure optimal use of Microsoft Dynamics 365 within all business processes in a truly global fashion enterprise? Then this is your chance to play a central role in building the future ways of working in BESTSELLER. 

To take on a strategic position in our organisation, we are looking for a Lead Solution Architect with a burning enthusiasm for growing good business through a modern and composite solution landscape. 

The department 

As Lead Solution Architect, you join the team in IT Solution Architecture Management. We hold the overall responsibility for defining and governing the IT business and solution architecture of all BESTSELLER’s IT solutions. The department supports all IT deliveries that are developed and configured by our eight business-oriented delivery groups in IT BUILD and bridges the architecture all the way across traditional maintenance and improvements to comprehensive projects and global programs.  

We face one of the world’s largest and most ambitious Microsoft Dynamics 365 implementations, which will cover all core business capabilities and all brands on all our global markets. 

 “Building something this big creates excitement and good stamina, and we’re ready to take on the challenges that come with it. We need you on our team to move the new ERP platform as well as the organisation gently but determinedly into new standard processes and ways of working.” 

- Kim Nissen, Head of IT BUILD, BESTSELLER

The job 

As Lead Solution Architect, you will hold the overall responsibility for the user adoption and satisfaction with our entire ERP platform. Your goal is to ensure coherency, correct configuration and implementation across our new ERP platform, consisting of Microsoft Dynamics 365 and selected integrated third-party solutions. From a knowledge perspective, you are empowered by several internal senior business consultants and other solution and software architects working in IT BUILD.

You act as the overall liaison between business managers, business users and our IT delivery teams, supporting everything from strategic prioritization to correct definition of user stories. You interface and innovate professionally with business colleagues on all levels to understand scope and requirements which is crucial to deliver good and sustainable solutions.

Your key role requires close cooperation with our Dynamics 365 Program Architect, but also IT enterprise architects, technical architects and of course many managers and business process leads from both brands and markets.

We expect to encounter challenges and unforeseen gaps in the standard Dynamics 365 platform, so an important part of the job is to carry a close and respectful dialogue directly with key staff from Microsoft’s headquarters in the US.


  • Experience leading design sessions of larger groups in defining and deciding new ways of enhancing business processes, operations, and information process flows 
  • Strong understanding of integration best practices and excellent relationship skills working with business leaders, stakeholders, infrastructure team and various development teams across a large organisation 
  • Solid experience in capturing requirements related to internal/external consulting, documenting and value mapping business process 
  • Solid experience in solution architecture overseeing a cross-functional design, development, testing and deployment with specific experience in solution design 
  • Preferable experience in Microsoft Dynamics 365 or AX 2012 
  • Preferable experience in multi-site global implementations of enterprise ERP platforms 
  • Sound understanding of generic business processes, such as product development, sales, buying, logistics, finance and retail 
  • Fluent Danish and English, both verbally and written 
  • Relevant higher education along with targeted training and sufficient practical experience. 


You are a strong communicator, who is dedicated to understanding and empowering business processes by building good IT solutions. You will have a broad cooperation across the IT function as well as the entire business, in Denmark and on a global scale. You can take the lead in organisational changes and set motion to strategic direction by creating insight, understanding and acceptance of your department’s priorities, capacity and choice of solutions. Therefore, it is important that you are a strong diplomat with the ability to navigate among the top leaders in the organisation as well as other levels and parts of the business. You have the right amount of authority and a professional credibility, enabling you to build and earn a position, where your colleagues respect you as a natural professional. With your participatory behaviour, you will take part in supporting the entire department, rated as best within our field. 

We look forward to hearing from you 

If you have any questions about the job, you are welcome to contact manager Kim Nissen on +45 52 15 30 30. Otherwise, please send us your application as soon as possible, and no later than 7. October, 2017. We evaluate candidates on an ongoing basis. 

Work location: Brande and Aarhus (50-50 or as required). 

Want to know more? 

You can read more about the ERP implementation on our website here. You are also welcome to visit Kim Nissen's profile on LinkedIn, if you want to know more about your future manager. Kim is referring to our CIO, Pernille Geneser, whose profile you also can visit on LinkedIn


BESTSELLER IT is a global, innovative and proactive IT organisation of more than 200 employees. Our organisation is divided into different sections; PLAN, BUILD and RUN, and works under the tagline: “Business and Technology Development”. We engage in BESTSELLER’s exciting journey worldwide by ensuring the right business-oriented IT solutions at all times.   

It is a joy to be surrounded by motivated, top-performing and qualified colleagues, and we are always open to welcoming new colleagues.  

BESTSELLER IT is part of the worldwide fashion company BESTSELLER. For more information, please go to

Closed for applications Gem job


Location Brande & Aarhus

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