IT supporter to Saint-Gobain Technology Services Nordic & Baltic
Would you like to carry out IT support in a major global organisation and help hundreds of end-users in Denmark?
Within Saint-Gobain, you will experience an international and friendly work-environment focusing heavily on aligning our IT infrastructure. We offer you flexible working conditions, plenty of opportunities to develop your skills and learn about new tools and a lot of guaranteed appreciation from your colleagues near and far.
Experience a major IT organisation
You become part of Saint-Gobain Technology Services Nordic & Baltic. We support the Saint-Gobain industrial businesses in the region through e.g. running shared IT infrastructure services, implementing IT infrastructure standards and providing user support and training. In total, we support about 155 different sites and 4500 end-users in 5 different countries.
Collaborate across a global organisation
Working out of our HQ in Copenhagen, you join our regional User & Site Support team to focus especially on the about 30 Saint-Gobain factories, warehouses and offices in Denmark. You become part of a distributed team of 15 supporters who collaborate a lot across borders. Yet, you will be collaborating just as much with colleagues in our central IT department and the business.
Deliver support for our end-users
Primarily, you do 1st level support to help end-users in Denmark, but you also provide support across borders when needed. Specifically, this involves workspace solutions covering PC, mobile devices (phones, iPads), printers (local/network) and any PC connected peripherals. Typically, you receive requests in our ticketing tool system, and you act as the single point of contact for end-users. Thus, you can look forward to a varied work day where you will:
- Support end-users by phone, PC remote control, e-mail or physically
- Train and instruct end-users in IT matters, either one-to-one or in groups
- Contribute to awareness campaigns concerning e.g. IT security
- Do project work related to hardware or software deployments and rollouts
Danish-speaking IT generalist
We are looking for a colleague that is excited to join a major global business with strict IT operation processes. We hope that you are independent and can solve tickets on your own. Moreover, you are customer service oriented and able to communicate and collaborate with many different types of people.
- You have 3+ years of experience from a similar position.
- You are an IT generalist with a relevant education who knows how to operate in an IT environment with remote support and software deployment tools.
- You have troubleshooting skills for workstations and servers, and any knowledge of networks and security is a plus.
- You communicate effortlessly in English and Danish. Any other Nordic or Baltic language skills are a plus.
Other than that, we are looking forward to meeting you. When you begin, we have an onboarding programme ready, so you can be sure you will get all the support you need. Also, we offer free parking or compensation for public transport.
At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us
Are you interested?
Jobindex serves as recruitment partner on this position. If you have any questions regarding the position, you are welcome to contact Saint-Gobain, Hans Kanerva at + 358 40 579 00 08 and for questions regarding the recruitment process please contact recruitment consultant at Jobindex Søren Møller at +45 88 63 00 28.
Please apply for the position by clicking the “Apply online” link below. Start date is as soon as possible, but we will wait for the right candidate.
We look forward to hearing from you.
Your recruitment process with Jobindex
Jobindex serves as recruitment partner on this position. We will read your CV and cover letter and hand over relevant applications to the company. Please read more about our recruitment process at Recruitment process.
Rekrutteringskonsulent hos Jobindex
Tlf. +45 88 63 00 28
Please write in your application that you saw the job listing at it-jobbank.