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Nordic CRM Team Lead

Do you want to work in an ambitious, Nordic IT department? Are you an inspiring team leader who can create and achieve success across the countries? Then you might be the one Twins is looking for for our client ONE IT – part of Aller Media.

About the job

As the Team Lead for the CRM Delivery team you will have the responsibility for the daily support and maintenance and development of the Nordic CRM solutions in Aller. Structuring the work for the team and following up on your stakeholders in the business will also be part of your responsibilities.

Your primary areas of responsibility include:

  • You will take part in monthly meetings with customers
  • Overall support and maintenance for ONE IT’s CRM solutions in the Nordic countries
  • Employee responsibility for the team members across the countries

About you

We are looking for someone who has a great deal of knowledge about Dynamics – CRM. Salesforce is a plus, too. You are a natural leader and you enjoy helping people develop and grow professionally. You have a technical background and your peers respect you both for your technical skills and your leadership. Moreover, we expect that you:

  • Are experienced within Marketing Automation
  • Have knowledge about marketing processes and concepts
  • Have great knowledge within data quality and processes
  • Have worked across countries and organizations prior to this
  • Have experience with ServiceNow or other Service Management tools

Experience with ITIL Incident and Change Management is a big plus.

You will work, primarily out of the local office closest to your home – whether that be in Finland, Sweden, Norway or Denmark. The expected amount of travel activity is approx. 30 days yearly in Scandinavia.

About ONE IT

ONE IT is a Nordic IT organization within the Aller Group. They deliver IT services to their 2,500 colleagues throughout Denmark, Sweden, Norway and Finland. They are working on developing the newest solutions for all the Aller Houses. On Nordic level they employ about 90 people, and they are proud of what they deliver.

They have an informal tone of voice and respect and acknowledge each other – professionally and socially. They believe that technology and business must work toward the same goal, since Aller is in the middle of a digital transformation.

What ONE IT offers

ONE IT can offer you exciting technical challenges and knowledge sharing, focus on personal and professional development and great colleagues in an informal milieu. Moreover, they can offer you a unique position in a flat organization where you will have great influence.


Contact Andreas Theis on +45 30 17 99 93 or

Closed for applications Gem job


Location Copenhagen

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