IT Operations Manager EMEA
Hansen Technologies is a global billing solution provider servicing the Utilities, Pay TV and Telecommunications industries. As a growing company, we are looking for a highly motivated and qualified IT Operations Manager EMEA who can grow with the company’s products and services.
This senior role is new in our organization and it will be part of a great team of dedicated IT professionals in EMEA. We offer a challenging role in a growing global company and Hansen offers excellent opportunities for professional and personnel development. Hansen Technologies is an organization in transition and therefore we are looking for a candidate that enjoys change processes and supports continuous learning.
The IT Operations Manager EMEA is managing the implementation and operations of the regional IT infrastructure for Hansen and external customers as well as internal user support. Together with your colleagues in IT Service you will identify opportunities for development and enhancement of the IT infrastructure. This role will oversee the operations and delivery of IT services to ensure internal and external customer satisfaction for the EMEA Region.
The role will lead a team of 10-12 IT professionals across locations in Denmark, Norway, Finland and the UK, and we are therefore looking for a candidate with strong leadership and communication skills. The personal skills required in the position involve working with both customers, management, employees and external consultants. We are looking for a team player with a strong business understanding.
To be successful in this role, you need to have good stakeholder management skills. You will be engaging with many internal and external stakeholders and need to build good relationships to various of them. You will also be working closely with the management and the architects to determine compliance implications of policies, procedures ad regulation in the region.
Skills and competencies
- Preferable 10+ years’ hands-on experience within IT infrastructure and operations both on prem and in cloud
- Experience from international companies with a complex IT infrastructure
- Good communication skills, including speaking English and preferable another European language
- Experience as a team leader, or leadership competencies
- Good business understanding.
This position will involve some travel activities to the other locations in EMEA.
If you have any questions, don´t hesitate to contact hiring manager Head of IT EMEA, Kim Dalsgaard by email firstname.lastname@example.org.