IT Support Te­ch­ni­ci­an onsite


As a Hemmersbach Technician working onsite on customer location in Kalundborg, you make the end-users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd Level support onsite – quite neatly describe the position you would like to have:

  • You will help users with their problems and requests, thus putting a smile on their faces
  • You will analyse errors, maintain hardware
  • You will log your approach and your solution to problems in a ticketing system
  • You will provide Hardware break & fix services for laptops, printer, a plotter (installation, etc.)
  • You will provide Audio-Visual Hardware support & Network and IT infrastructure hardware support
  • You will analyse errors, maintain hardware, set up/remove work stations, install and configure new software (IMACD)

You already...

  • have excellent Danish and English skills and motivated to do something good for your users
  • have minimum 2 to 3 yrs. of experience within IT support (2nd level)
  • exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage)
  • have very good experience in providing client-level support ideally with ticketing systems
  • have excellent communication skills
  • are service-minded, efficient, self-driven, proactive, and solution-oriented.
  • are able to work on your own

What we offer:

  • An interesting job in an exponentially growing international company: temporary position with the possibility for permanent hire with a start date: preferably beginning of July 2020.
  • Taking responsibility for exciting projects with diverse challenges
  • Wonderful team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Very good opportunities for professional and personal further development thanks to our human resources development programme
  • Mentor programme for an easy start for new employees
  • Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes

About Hemmersbach:

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services, and financing into a single contract with a fee per device.

Apply via "Apply here".

If you have any questions about the open position, please contact:

Britta Wolf (HR Department)
Phone: +47 406 129 30

Gem job

Hemmersbach Denmark ApS
Publiceret: 2. juli 2020


Location Kalundborg