Passionate and result-oriented Product Owner
Do you want to be a part of the Charlie Tango family? Do you want to be part of an organisation with a flat hierarchy, and get the chance to develop yourself professionally and personally? Do you get energized by working agile and taking part in developing Charlie Tangos portfolio of digital customer communication and experience solutions and services? Then you might be our new Product Owner!
Charlie Tango is KMD’s digital unit. It is the result of KMD’s acquisition of several digital bureaus and subsequent integration with a customer communication management business. Eventhough Charlie Tango is part of the KMD Group, the business acts as an independent unit with its own brand.
About Customer Communication Management & Workflow Automation
We work with data, documents and other artefacts in an omnichannel world, in which we manage how it reaches the end-user – no matter if it is via e-Boks, e-mail, web, sms or by physical mail. We use Quadient, a world-leading CCM software, as our engine in our CCM platform. Moreover, we have a strong foothold in the public market with our OneTooX solution enabling administrative staff to send communication straight from the desktop to either digital post or physical mail. Charlie Tango is also one of only four e-Boks distributors. All in all – we have a strong portfolio of customer communication offerings. Our development department is working in small teams and use SCRUM.
Your primary function
You will act as the nexus of the commercial needs from Product Management as well as sales and the practical execution, carried out by our development department. In practical terms, you will translate the needs from the market and customers and ensure these are refined and broken down, prioritized and ready for execution by the Developers. You will participate in the process from idea generation to development and maintenance of features and products.
You will be responsible for driving the product development in CCM by grooming and prioritising the backlog to ensure that the development team always have an adequate amount of Userstories. The job tasks below is expected to be owned by the Product Owner:
- Develop user stories and define acceptance criteria in Azure boards
- Participate in agile project refinements to break down projects from a commercial perspective
- Analyze preferences and requests from end users
Moreover, close collaboration with customers and internal stakeholders (sales, development, customer service & support, and project management) is vital for success. The key to commercial success resides in our customer-centric approach to help our customers realise their digitization ambition.
- Work experience as a Product Owner or similar role in product management
- Fluent in English
- Technical flair and knowledge within software development.
- Driven and passionate personality
- Great analytical and complex problem-solving skills
- Team player
- Good communication skills
- Excellent planing and time management skills
We offer ongoing competence development
Charlie Tango is a subsidiary of the KMD corportation employing more than 3,000 people and in that light, we can offer a career that can match almost all imaginable ambitions.
Our customers are both large public and private players in Denmark, and our field of technology span across almost all types of technology.
The size, variation and complexity of working tasks, challenges and areas of responsibility you can get in the KMD corporation leads to a daily and ongoing development in the job itself.
Wanna know more?
Could you see yourself being part of Charlie Tango, and do you want to take part in and impact the journey towards a more digitised Denmark, then please send your application on or before the 18th of January 2021. We will interview relevant candidates on an ongoing basis, and close the job when we have the right candidate.
Should you have questions about the position or recruitment process, then please send an email to Head of Development, Allan Fonsager Kristensen on firstname.lastname@example.org.
KMD is the largest Danish-based IT company that develops and delivers software, solutions and IT services primarily to Denmark's public and financial sector and with a growing footprint in the private sector and in the Nordic region. Our unique domain knowledge, reliability and approach to security and operational stability make KMD today one of the most recognized and used suppliers in the Danish IT industry.
KMD's solutions help streamline processes and create better service for customers every day all year round. For example, our systems handle payments of wages and social benefits. In total, it will be about 400 billion kroner a year, which equates to more than 20 % of Denmark's GDP. The KMD Group has an annual turnover of more than 4 billion Danish kroner and has about 3,500 employees.
KMD's head office is in Ballerup, but also has offices in Odense, Aarhus and Aalborg. In addition, KMD also has employees in Poland, and partners in India. KMD is owned by NEC - a global leader in integrating cutting-edge IT and networking technologies that benefit businesses and people around the world. Nec employs more than 100,000 people globally.
KMD's size means that we offer a wide variety of professional challenges and a unique professional environment. With great know-how in complex areas of work and competent, ambitious and not least innovative employees, KMD is facing an international journey with the NEC. In KMD, we not only try to meet our customers' expectations, but strive to exceed them.
In KMD we expect to align with our employees through goal agreements and ongoing dialogue. It contributes to the mutual trust it takes to give our employees freedom under responsibility, flexibility and space to be who they are. KMD is a constant changing company where pace, agility and unknown parameters are a part of our everyday.