Business Analyst - Co­pen­ha­gen

Are you a self-driven Business Analyst with a can-do attitude and a special talent for understanding and optimizing workflows and data to create value creating CRM solutions? If so, we offer you the chance to be a part of a truly international and vibrant company with more than 320 skilled and dedicated employees worldwide, who are all passionate about creating next-generation mission-critical financial services infrastructure and leading the rise of a super-correspondent banking network.

The position and why we need you

At Banking Circle we want to make an impact that pioneers the industry and creates instant value for our clients. But we also want to be a best-in-class employer where innovation and career development is going hand in hand. We are on a constant journey to streamline, automate and digitalize our business to enable rapid growth. Our Microsoft Dynamics 365CE is a key part of delivering on that ambition. To help us raise the bar even further, we are looking to hire a highly skilled Business Analyst, who has a great interest for business processes and is able to reinforce our CRM team by building both internal and client facing CRM features that enable the business to improve efficiency, quality, and client experience. You will be reporting to the Head of Business Solutions and be a part of our growing Business Solutions function, and be collaborating closely with our customer facing units, operations and reporting teams. You will also be liaising with the Legal and Compliance departments to secure the legal and regulatory aspects of new requirements and collaborate closely with our engineering team and be an integrated part of the end-to-end delivery of new functionalities.

Key responsibilities

  • Map AS-IS and TO-BE workflows
  • Scope new features 
  • Write requirements in the form of user stories
  • Deliver new features with consideration to impact stakeholders
  • Train end-users in the use of new features
  • Ensure building the right solutions to the problems we prioritized to solve
  • Secure delivery of products in line with scope and delivery road maps
  • Secure internal or commercial success of the solutions delivered

Skills & qualifications

To be the right candidate for this position, we expect you to have a relevant educational background and a demonstrated capability from an applicable role where you have gained a minimum of 3 years of experience working as Business Analyst. If you have previous experience working with the CRM application it will be seen a clear advantage. We expect you to have demonstrated ability to dissect and restructure complex business challenges and a sharp eye for optimization. As a person you are a dependable, approachable and curious team-player, who knows the value of clear and effective communication and likes working in the cross-field between technologies and businesses processes. You are able to engage with both business units within Banking Circle as well as clients to understand their processes, needs and specific pains. As Banking Circle is an international company it´s a requirement, that you are fluent in English, both verbally and in writing. The position will be based at Banking Circles Office in Copenhagen.  

Join Banking Circle

If this position has caught your interest and you have what we´re looking for, then please send us your resume and application via the apply link. As we will be conducting interviews continuously, we urge interested candidates to reach out as soon as possible. If you have questions about the position or what it´s like to be a part of Banking Circle do not hesitate to contact Maybrit Lind from our People Team on Phone +45 53863791. Banking Circle offers a competitive compensation package and a dynamic and collaborative culture that values personal initiative and professional achievements. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sexual orientation, national origin or any other characteristic protected under federal, state or local laws, regulations and ordinances. Please note that we do not accept applications by email.

About Banking Circle

Banking Circle is a next-generation provider of mission-critical financial services infrastructure leading the rise of a super-correspondent banking network. Banking Circle is a fully licensed bank able to deliver financial infrastructure at low cost, compliantly and securely. Banks and Payments businesses can now access real-time payments allowing them to seize market opportunities without having to commit to significant investment in their own internal infrastructure. Banking Circle is empowering financial institutions to support their customers’ international trading ambitions, without the need for multiple banking relationships, whilst reducing risk and the operational cost of transactions. Visit us at

Gem job