Senior Business Developer for Self-Service Auto­ma­tion (banking)

Are you proactive and eager to take initiative? Do you have experience as a Business Developer or Business Analyst – preferably within the financial sector?

If so, you might be the perfect fit for our team!

The position and team

We are looking for an experienced Business Developer to join the Self-Service Automation Team, who will be playing a key role in driving growth by identifying new business opportunities in close cooperation with our customers.

As a Business Developer, your overall responsibility will be to act as a liaison between customers, advisors, and IT developers. This means you will build a strong network among internal stakeholders at SDC and external stakeholders - such as our customers and third-party vendors - requiring excellent skills in networking, relationship-building, and general stakeholder management.

You will be joining a team of 9 Developers and 3 other Business Developers. We are part of the Effective Banking & Automation Department, which consists of approximately 75 engaged colleagues across locations in Ballerup and Warsaw.

Our department manages all customer-facing flows for end-users, including onboarding (private, business, and association customers), updating customer purpose (AML/ODD), ordering products, and creating new credit.

Main responsibilities and tasks

Some of your primary tasks and responsibilities will include:

• Work closely with customers and stakeholders to identify and develop solutions within Self-Service Automation
• Design digital solutions using an iterative development process
• Map and design customer journeys for the bank’s clients, including private, association, and business sectors
• Develop and maintain the banks’ customer-facing flows
• Conduct workshops and testing to ensure high-quality solutions
• Manage operations, troubleshooting, and continuously optimize existing systems and automation solutions in collaboration with other departments at SDC
• Ensure a positive customer experience by providing direct support and maintaining close contact with banks
• Work closely with third-party suppliers to drive solution development and implementation

What sets you up for success in this role?

We are looking for:

• At least 4–5 years of experience in a financial institution or a similar position
• Experience as a Business Developer or Business Analyst
• Strong stakeholder management and communication skills, with the ability to convey complex solutions in an understandable way
• Ability to uncover, translate, and contextualize needs into value-creating solutions
• Strong customer focus
• A structured approach and strong prioritization skills
• Determination, drive, and a results-oriented mindset
• Proactivity and a passion for engaging with customers and stakeholders
• A positive, open-minded attitude
• A strong eagerness to learn and grow, both professionally and personally
• Fluency in both Danish and English

Nice to have:

• Knowledge of Figma or another mockup programme
• Experience in end-customer flows
• Curiosity about work process connections and an interest in IT

What will you get in return?

• A workplace with flexible working conditions and great opportunities for personal growth
• The chance to be part of a dedicated and energetic team within an informal team environment.
• Significant influence on decisions and choices in collaboration with customers
• The opportunity to work on interesting and complex solutions

Interested? We would love to hear from you!

If you have any questions about the job, you are more than welcome to contact Christian Snegaard Anders via phone at +45 30 23 07 53 or email csa@sdc.dk.

We will be conducting ongoing interviews and will hire when the right candidate is found, so don’t wait – apply now!

Please send your application either in Danish or English.

Additional Information

SDC is a full-service IT center that develops efficient banking solutions for millions of bank customers throughout the Nordic region. We were founded in 1963 when a number of small savings banks joined forces with the dream of economies of scale and digital bookkeeping. That dream still drives us. We call it "A great banking experience at a competitive price.”

In short, we offer small and medium-sized banks throughout the Nordic region efficient and user-friendly IT systems. This cross-Nordic collaboration makes us unique and enables us to work with economies of scale and share development costs.

We are more than 900 colleagues in offices in Ballerup, Warsaw, and Bergen.

Focusing on our internal values - "Winning Together", "Professional", and "Customer Oriented" - we work every day to meet the goals of the 2025 Strategy, "Execute Effective Banking".

You can find more information at www.sdc.dk.

SDC and Netcompany to develop the future of banking services

In February 2025, SDC signed a merger agreement with Netcompany. This new constellation is aimed to offer top tier solutions to bank personnel and clients. As part of the merger, SDC will be renamed to Netcompany Banking Services. The merger is subject to customary regulatory approvals in Denmark, Norway, and the Faroe Islands and is expected to be finalised during the second quarter of 2025.

Read more here.