Ap­pli­ca­tion Support Spe­ci­a­list

At RiskPoint we’re seeking a highly skilled and motivated Application Support Specialist to join our dynamic and ambitious team. If you are looking for an opportunity to contribute to the success of our organization and collaborate closely with key stakeholders, this role is perfect for you.

Who we are

RiskPoint is a global Managing General Underwriter (MGU) providing best-in-class insurance solutions backed by the insurance companies we act on behalf of.

You will become part of our growing team, working with other IT specialists in both Denmark & the UK. The IT team is part of our Finance & Operations department, comprising 27 colleagues within their respective fields.

We operate in an agile organization with close cross-border cooperation. We are organized based on our product areas, and have regular Teams calls/meetings to continue strengthening the team , sharing latest updates, and transferring knowledge

Our organizational structure is flat, leaving many opportunities for all employees to make a difference, take responsibility, excel, and grow.

RiskPoint is more than just a place of work: We prioritize social events and despite being a company with approximately 220 employees, we do consider ourselves one happy family.

The position

As our new Application Support Specialist, you will primarily focus on providing backend support for Microsoft Business Central and other applications. This covers analysis, advice, uncovering and documenting scenarios, planning various tasks that you solve yourself or pass on to the development team. You will be the key person to provide support for the applications.

On a daily basis, you will work closely with our Business Analysts to ensure seamless operations and functionality. This role will also involve performing common configuration tasks in Business Central or in any other business critical systems.

Examples of responsibilities include:

• Providing comprehensive backend support for Microsoft Business Central and other applications to ensure smooth operation and functionality.
• Collaborating closely with the IT team and Business Analysts to understand system requirements and implement appropriate solutions.
• Performing common configuration tasks in Business Central to optimize system performance and meet business needs.
• Troubleshooting and resolving application issues as well as working closely with end-users and stakeholders to ensure timely resolution.
• Onboarding and training colleagues.
• Assisting in the development, implementation, and testing of solutions.
• Collaborating with the incident response team to investigate and solve incidents.

This position can be located at any of our European offices. Work and residency permit needs to be in place before applying. Please state where you are to be located in the application.

We offer you the opportunity to:

• Be challenged with complex tasks
• Specialize in the world of IT insurance
• Interact with internal and external stakeholders
• Become part of a highly skilled and agile multinational team
• Get an independent role in the organization with room for personal and professional growth
• Influence the growth and future projects of and in RiskPoint

A great match for us

We seek a candidate who is a strong team player with the ability to work independently and take initiative. A proactive attitude, along with strong interpersonal, administrative, and analytical skills, is essential for success in this role.

At RiskPoint, dedication, drive, energy, and an entrepreneurial personality are highly valued attributes.

The candidate, we are looking for, preferably has experience or obtained papers in the following fields:

• Bachelor's degree in computer science, information technology, or a related field
• C/AL, SQL, Javascript, .NET, SOAP, REST, or AL
• Microsoft Business Central and other application support requirements
• Configuration tasks in Microsoft Business Central
• Other applications and technologies

The position involves daily contact with colleagues from different teams, contractors, and outsourced vendors. You must therefore be service minded, enjoy building relationships, plus thrive in communicating online, on the phone, and in-person with many different people. In some scenarios, the in-person communication will require some travel.

While experience and knowledge are important factors, the right attitude and willingness to learn are paramount.Whatever you may lack in experience and knowledge, we can teach you. Therefore, you can be fresh out of school, ready to develop your skill further, and we will take the time to invest in you. You can also be an experienced and pre-skilled senior profile, whom we can help further develop within the insurance field.

Since we work cross-borders, language skills are vital. Speaking and writing a very high level of English is a must, and knowing one of the local language of the country you will be placed in are preferable for the integration of the workplace.

Interested in the position?

We are looking forward to receiving your resume and a letter of application for this position. Please send these marked “Application Support Specialist” to HR Coordinator, Mads Guldhammer, at mads.guldhammer@riskpoint.eu.

We hope to see your application before 4th of March 2024, but have patience and can wait for the perfect match. Interviews will be held successively.

For more information please contact CTO, Zubair Sabir, at zubair.sabir@riskpoint.eu.

RiskPoint is a global Managing General Underwriter (MGU) providing best in class insurance solutions to businesses and their advisors. RiskPoint operates globally with locations in 13 countries across Europe, the U.S and Asia and have more than 200 employees. Our specialist and seasoned underwriters have in depth industry and product knowledge whilst our professional claims team provide a unique and pro-active approach to assisting our clients when claims occurs.

Together we offer a wide range of insurance solutions within the areas of Mergers & Acquisitions, Renewable Energy, Liabilities including Financial Lines and Cyber, Off-Shore Upstream, Property & Construction and Accident & Health. The RiskPoint core values are: trust, openness and honesty, respect and tolerance, drive and dedication as well as being part of a winning team in a competitive environment.

For more information about RiskPoint, please visit: www.riskpoint.eu