Head of IT Ope­ra­tions

Would you like to lead a team of specialists in a dynamic environment and be at the forefront of driving teamwork, knowledge sharing, and collective success? If so, then you might be our new Head of IT Operations.

As a leading technology-driven media intelligence company, Infomedia is immersed in a world of data, and our customers rely on us to deliver accurate data in close to real-time. Our customers and internal users expect our platform to be up and running 24/7.

The position and your responsibilities

As Head of IT Operations, you will be overseeing our Copenhagen office and Danish product platform while collaborating closely with teams in Oslo and Tallinn. You will be managing the daily operations of our Copenhagen office and Danish product platform, and report primarily to our Chief Operating Officer in Copenhagen and secondarily to our Chief Technology Officer in Oslo.

You will work as part of the team you lead and are expected to be a knowledgeable leader. Leading a team responsible for maintaining and developing our office environments across the Nordics, you will also take charge as the contract owner and negotiator with our suppliers.

Some of your key responsibilities include:

• Leading a local team of three and oversee a manager in Tallinn with an additional five members.
• Manage a range of tasks from hosting and maintaining office domains to overseeing the Danish product platform’s security patching, load balancing, and scaling solutions.
• Focus on automating processes and ensuring centralized server and application monitoring.

The department and team

The IT Operations department is a dynamic and collaborative environment where innovation and excellence flourish. The team manages IT infrastructure, including Office 365, Microsoft Intra, and Azure integrations, supporting 250 colleagues across Copenhagen, Aarhus, Oslo, Stockholm, and Tallinn. Responsibilities for the Danish product platform, shared with DevOps, involve cloud applications, VMs, and barebone installations. Tasks encompass security patching, load balancing, scaling, application deployment, SQL maintenance, and automation, with a mix of Linux and Windows servers.

We would like to hear from you if you…

• Have a minimum of 3 years experience in leading and managing teams, preferably in a multi-location setup.
• Have minimum 7 years of work experience. within the tech field
• Have a relevant educational background in IT at a minimum bachelor’s level.
• Demonstrate ability to collaborate with cross-functional teams and communicate effectively at all levels.
• Are located in or around the Copenhagen area, as we cannot support relocation.
• Are happy to work with both Microsoft Cloud solutions, Linux and Windows VMs.
• Have experience with managing Microsoft licenses and have similar contract ownership experience.
• Consider yourself a generalist with broad interests.
• Can communicate fluently in English, both written and spoken. Proficiency in one or more of the Nordic languages is an advantage but not a prerequisite.
• Are able to travel approx. 15-20 days yearly visiting our other Nordic markets.

What do we offer?

• An exciting and progressive place to work, with offices all over the Nordic countries.
• An attractive position with a chance to define your role as well as personal and professional development.
• A professional work environment and great colleagues who are always willing to lend a helping hand.
• A company with a great atmosphere, many social events, and monthly Friday bars.
• Freedom with responsibility, room for differences, and an egalitarian corporate structure.
• A unique location in the centre of Copenhagen, only a 5-minute walk from Nørreport station.

Are you interested in the position?

The position is full-time, and we are looking for candidates who can start soon.
It is a prerequisite that you have a Danish work permit and reside in Denmark as the position is office-based.

Please send your application and resume through the application platform by clicking ‘APPLY’ below. Please note that we only accept applications through the application platform due to GDPR. Please do not send any documents with your social security number.

We accept applications up until the 6th of May 2024, and we will be conducting interviews on an ongoing basis.

If you have any questions regarding the position, please contact the Chief Operating Officer, Niels Bache Larsen, at Niels.B.Larsen@infomedia.dk or the Chief Technology Officer, Rune Kleveland, at Rune.Kleveland@infomedia.dk.

We encourage all qualified candidates to apply for the position regardless of gender, age, religion, and ethnic background.